Terms and Conditions of Trade

1. Definitions
In these conditions unless the context otherwise requires:

  • Company means Intenze.co.nz.
  • Buyer means the person, or company buying the goods from the Company.
  • Products and/or services mean the products and/or services being purchased by the Buyer from the Company.
  • Contract means the contract between the Company and the Buyer for the purchase of the goods.
  • Date of the contract means where the contract arises from a quotation given by the Company:
    i) the date of acceptance of the order by the Company; or
    ii) Where the contract arises from a quotation given by the Company, the date upon written notification of acceptance of the quotation is received by the Company.
  • Contract price means the price of goods as agreed between the Buyer and the Company.
  • Person includes a corporation, association, firm, company, partnership or individual. Quotation shall mean price on offer for a fixed term. Manager is the companies appointed decision maker.
  • PPSA means the Personal Property Securities Act 1999.

2. Quotation
The Buyer may request a Quotation from the Company setting out the price and quantity of the Goods to be supplied. If the Quotation is acceptable to the Buyer, the Buyer may place an order within an acceptable timeframe.

3. Acceptance
If any instruction is received by the Company from the Buyer for the supply of products and/or services, it shall constitute acceptance of the terms and conditions contained herein. Upon acceptance of these terms and conditions by the Buyer, the terms and conditions are definitive and binding.

4. Terms and Conditions
These terms and conditions and any subsequent terms and conditions issued by the Company shall apply to all orders for the goods and the services made by the Buyer after the date and time at which these conditions are first delivered or sent by email or facsimile to, or otherwise brought to the notice of, any employee, staff member or representative of the Buyer. It shall be the Buyer’s responsibility to ensure that these conditions are promptly brought to the attention of the appropriate staff of the Buyer, and accordingly any order made by the Buyer after the date and time described above in this clause shall be deemed to be an acceptance of these conditions.

5. Price
1.1. The Price shall be as indicated on invoices provided by the Company to the Buyer in respect of products and/ or services supplied; or
1.2. The Price shall be the Price of the Company’s current Price at the date of delivery of any goods.
1.3. Time for payment for the products and/or services shall be of the essence and will be stated on the invoice, quotation, tender documents, work authorisation form or any other work commencement forms. If no time is stated then payment shall be due on delivery of any goods.
1.4. The Buyer agrees that the cost Price shall be determined by the Company, and shall take into consideration “one-off” costs such as design and production.
1.5. The Company reserves the right to implement a surcharge for alterations to specifications of products after the order has been placed.

6. Payment, Late Payment, Default of Payment and Consequences of Default of Payment
1.6. The method of payment will be made by cash, or by cheque, or by bank cheque, or by direct credit, or by any other method as agreed to between the Buyer and the Company.
1.7. Subject to any provision to the contrary in the Contract, payment (being cash unless otherwise arranged in advance and confirmed in writing by [Nick James- Sales Director] or his appointee) shall be received on or before the [14 days from invoice date) the 14th day from date of the Company’s invoice to the Buyer, which shall be issued promptly upon acceptance of contract between company and buyer  .
1.8. Late payment shall incur interest at the rate of [12.5%] per annum calculated on a daily basis. This shall be payable on any monies outstanding under the Contract from the date payment was due until the date payment is received by the Company, but without prejudice to the Company’s other rights or remedies in respect of the Buyer’s default in failing to make payment on the due date.
1.9. Without prejudice to any other remedies the Company may have, if at any time the Buyer is in breach of any obligation (including those relating to payment), the Company may suspend or terminate the supply of Goods to the Buyer and any of its other obligations under the terms and conditions. The Company will not be liable to the Buyer for any loss or damage the Buyer suffers because the Company exercised its rights under this clause.
1.10. In the event that:
a. any money payable to the Company becomes overdue, or in the Company’s opinion the Buyer will be unable to meet its payments as they fall due; or
b. the Buyer becomes insolvent, convenes a meeting with its creditors or proposes or enters into an arrangement with creditors, or makes an assignment for the benefit of its creditors; or
c. a receiver, manager, liquidator (provisional or otherwise) or similar person is appointed in respect of the Buyer or any asset of the Buyer; then without prejudice to the Company’s other remedies at law
d. the Company shall be entitled to cancel all or any part of any order of the Buyer that remains unperformed in addition to, and without prejudice to any other remedies; and all amounts owing to the Company shall, whether or not due for payment, immediately become payable.

7. PPSA
1.11. The Contract constitutes a security interest in the goods supplied by the Company to the Buyer for the purposes of the PPSA as security for payment by the Buyer of all amounts due under the Contract, including any future amounts.
1.12. The Buyer agrees to promptly execute and deliver to the Company all assignments, transfers and other agreements and documents and do anything else which the Company may deem appropriate to perfect the Company’s security interest over the Buyer, or obtain the priority required by the Company or register (and renew registration) a financing statement for a security interest in favour of the Company.
1.13. To the extent that Part 9 of the PPSA applies, the Buyer agrees that the provisions of sections 114(1)(a), 120, 122, 133 and 134 of the PPSA which are for the Buyer’s benefit, or place any obligations on the Company in the Buyer’s favour, will not apply; and where the Company has rights in addition to those in Part 9 of the PPSA, those rights will continue to apply.
1.14. To the extent that Part 9 of the PPSA applies, without limiting anything in the previous paragraph, the Buyer hereby waives its rights under sections 116, 120(2), 121, 125, 126, 127, 129 and 131 of the PPSA, and its rights to receive a copy of a verification statement under section 148 of the PPSA in respect of any financing statement or financing change statement registered by the Company.
1.15. The Buyer agrees to treat the security interest in the goods as a continuing and subsisting security with priority over a registered general security interest and any unsecured creditors, regardless of whether the goods have become fixtures at any time before payment has been made for them.

8. Governing laws
These Terms of Trade will be interpreted in accordance with applicable government legislation, which will have exclusive legal jurisdiction over any dispute in relation to the products and/or services or these Terms of Trade.

9. Dispute resolution
The Company will endeavour to resolve any dispute between the Buyer and itself without the need for Court proceedings. Any such attempt is without legal prejudice.

10. Reservation of title
Ownership and title of the goods remains with The Company until the purchased price and all other monies owing by the Buyer, under the contract or any other contract to The Company, have been paid in full.

11. Warranty
The Company warrants that it will repair or make good any defects in the goods, if written notice of the claim is received by the Company within seven (7) days from the date the goods were delivered. No claim shall be accepted under such warranty if any attempt to repair the defective goods is made by any person not authorised by the Company, or if the defective goods have been modified or incorrectly stored, maintained or used. If the Company elects to repair or replace any defective goods, such work shall be undertaken at such place as the Company may reasonably specify and the Buyer shall be responsible at its cost and risk for shipment of the defective goods to the place specified.

12. Liability
The Company shall not be liable for any loss of any kind whatsoever suffered by the Buyer as a result of any breach of any of the Company’s obligations under the contract, including any cancellation of the contract or any negligence on the part of the Company, its servants, agents or contractors, nor shall the Company be liable for any loss, damage or injury caused to the Buyer’s servants, agents, contractors, buyers, visitors, tenants, trespassers or other persons. The Buyer shall indemnify the Company against any claim by any such person.

13. Delivery times and methods for Despatch of Goods and Services

We aim to dispatch all online orders of “off the shelf” products by the next working day from the date of the company receiving payment. Please allow up to 3 working days during busy periods.
Where a product requires custom work, addition or alteration we aim to ship item within 10 working days from date of the company receiving payment.
If a product is needed urgently please discuss with us prior to ordering so we can reach a prior agreement on completion time
We primarily use Parcel Express for delivery of items up to 25kg. For items over 25kg we use Mainfreight.
In both cases tracking details will be supplied after order is dispatched.
We may use NZ Post occasionally for low value items.

For Parcels up to 25kg please allow 1-2 working days for delivery in North Island and 1-3 working days in the South Island. Rural deliveries occasionally take 1 day longer.

For larger items please allow 1-4 working days in the North Island and up to 7 working days in the South Island

Orders over $100.00 are sent requiring signature upon delivery. If no one is home item may need to be collected from local courier depot or post shop. To avoid a trip to the local depot please make a request in comments section of order for the item to be left at address without a signature. Custom Awnings is not liable for orders lost or stolen after they have been delivered.

14. Contact Response time
We aim to respond to all email enquiries as early as possible and no later than 24hrs

15. Cancellations, Returns and Refund Policy
You can cancel or amend any order placed with Intenze.co.nz, provided that the order has not been processed and any monies already paid will be fully refunded.

You can return any physically shipped product to us in its original condition within 7 days of the date you received the item(s). If you are returning an item because of an error on our part or, because it is damaged or defective, we will either replace the item or refund it in full. The return delivery charge is the responsibility of the buyer. Unless waived by Intenze.co.nz.
Where you are withdrawing from your purchase within 30 days of delivery, and there has been no error on our part, we will refund only the cost of the item. We will not refund the cost of delivery (if any).

16. Export Conditions and Restrictions
We do not Export unless by prior arrangement.

17. Signatures and witnesses
I, as a customer of Intenze.co.nz have read and accept the Terms of Trade as outlined in this document.

Principal: Mitchell Toomer

Sales and customer service, Mobile:021 1110535 Landline: 09 2153379

Our showroom/ workshop is located at 110a Jack Lachlan Drive
Beachlands, Auckland

For written communication,Mitch: [email protected], and for Courier drop-offs: 110a Jack Lachlan Drive
Beachlands, Auckland.

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