Q – How high does my vehicle need to be?

A – If you are looking at purchasing an RTT only there is no minimum height. If vehicle is higher than 2.1m we recommend a ladder extension. When using an annex we recommend a vehicle height of 1.80m or greater. If less, the annex walls will have some slack at base.

Q – Do you sell roof racks?

A – No we don’t. The rail system on the base of the tent will allow fitting to nearly all racks. Feel free to call or email with questions.

Q – How weather tight are your Roof Tents?

A – Very weather tight. They are a 4 season tent and are highly waterproof. The raised fly keeps off most of the water and the inner canvas is very waterproof. The door zips are covered by large canvas flaps and all seams are taped for added protection.

Q – Can I pack up my tent when it’s wet?

A – Yes definitely. The canvas shell will keep water out from the tent inner. Just make sure the windows and doors are shut. We don’t recommend leaving a wet tent packed up for more than a day or two. Definitely dry your tent before storing.

Q – Do they heat up in the sun?

A – Yes if you have all the windows and doors closed! However, with so many windows and doors and being raised off the ground they provide a beautifully cool and ventilated sleeping area in the summer. The raised fly also helps keep away heat from direct sunlight.

Q – Can I leave my bedding in the tent, for next time, when I pack up?

A – Yes there is enough internal space for pillows and sleeping bags when tent is folded down. So they don’t need to be removed between campsites.

Q – What are they like in the wind?

A – As with any tent there is some noise from the rain and in strong winds. The RRT’s are robust and stand up well to strong winds. Compared to a conventional tent the A frame system and fixed base makes for a stronger structure.

Q – Does moisture build up inside?

A – In cold weather and with windows shut some moisture can form. We recommend having side windows open slightly if moisture is forming.

Q – How long do they take to put up or pack down?

A – The RTT can be opened and set up for camping within 5 minutes. The annex can be fully set up within 10-15 minutes. Less with practice!

Q – How strong do my roof racks need to be?

A – We recommend that your roof racks are capable of supporting the tent (54kg) and two adults between them.

Q – How do Intenze.co.nz tents compare to the competition?

A – We have spent considerable time finding a factory which can consistently provide a quality product. We also regularly use our tents ourselves and have made improvements when we saw the need for them. We are confident our tents will serve our customers well on their adventures. Cheaper tents usually have cheaper components and a lower overall build quality. It pays to check advertised components and features are as stated!

Q – What happens if something breaks?

A – Breakages are rare. However, our roof top tents are modular in design. Most parts can be easily replaced. Unlike other RTT retailers in NZ, we carry a stock of spare parts for our RTT’s.

Q – What kind of warranty do you offer?

A – Intenze.co.nz provides a 2-year manufacturer’s warranty on all material, craftsmanship, and parts. This covers manufacturing defects and does not extend to normal wear and tear, cosmetic blemishes sustained during use, or damage caused by improper use, cleaning, or storage. Intenze.co.nz will repair or replace (at their discretion) defective items at no cost to the customer.

18 Responses

  1. Sha
    | Reply

    Hi, asking do you offer layby or payment terms?

  2. Nick
    | Reply

    Hi Sha, Yes we do. I have sent you an email. Regards Nick

  3. Meg Fairley
    | Reply

    Hi Nick also wondering about layby option for topagee canvas thanks.

  4. Claire
    | Reply

    Hi Nick, any chance you may have payment terms when it comes to the universal awnings?
    Cheers
    Claire

  5. Sue gollan
    | Reply

    Hi are they easy for a single person to put up.
    Cheers Sue

  6. Brian Ley
    | Reply

    Hi
    Where are your tents manufactured? (country)

    Thanks

  7. Bernie HANVEY
    | Reply

    Good morning

    I’m thinking of buying one of your van tents for my 2012 Toyota Hi Ace van. The van currently has an awning on one side, and I’m thinking of the van tent for the other side. The van has a roof rack (that the awning is attached to). My question(s):-
    A) Is your van tent suitable for that model vehicle?
    B) Does the tent attach to the vehicle roof channelling or is it designed to attach to the roof rack?
    C) Is there any floor provided with the tent, or do we need to have a tarp for the floor area?
    D) Does the cost shown on your web site include freight (to Tauranga)?
    Your comments are appreciated.
    Regards
    Bernie
    7 Feb 2018

  8. John McIntosh
    | Reply

    Hi. Does the price for the European Caravan Awnings include poles?
    Cheers,
    John

  9. jeanie_ngatoro
    | Reply

    Hello is there a afterpay option available?

  10. Jo murdoch
    | Reply

    Hi. I am looking at a the campomatic canvas. Is this easy to install and do you have a lay-by for this? Also if this doesn’t fit do you have a return policy?

  11. Natalie Rawle
    | Reply

    Hi, Do you have one to fit an 8metre length caravan.

  12. brett nilson
    | Reply

    hi wondering what is the best roof racks to get and what holding weight thy have to be for a luxmore roof tent

  13. Joe
    | Reply

    Hi Guys,
    Been trying to get hold of Mitch to ask about a trailer tent I purchased. I was wondering if the make and dimensions were known as I’m trying to buy the correct trailer size to fit it onto and apparently, that’s not as obvious as it sounds.
    Very much appreciate the guys dropping it around to my cousins, I know it was a big job even if it’s only around the corner.
    If I can get the details, I can get the trailer and then drive it down to Wellington where I live. I’m also interested in some rooftop tents if you sell them, some of my friends have 4x4s and are thinking of doing a trip. Interested to know prices and how they can be fitted (what is necessary fitting wise).
    One last question, If I wanted to fit the trailer tent with gas struts instead of bolting the base to the trailer, would you have the expertise to advise on which ones I would need and where I would be able to purchase them?

    Thanks in advance

    Joe Hall

  14. Sara Nicholson
    | Reply

    Hithere
    I have a 2004 Toyota HiAce and am keen to buy one of your rear door awnings.
    I’m wondering what the difference is between the two you list and which one you would you recommend for a 2004 model? I notice they’d both fit by the sounds of things.

    I’m also wondering about your payment plans and about shipping costs. I live in Taranaki

  15. Teona
    | Reply

    Hi, I have sent several emails to Mitch about a Topagee four canvas and not getting any replies. Is there another email address I can use please?

  16. Carole
    | Reply

    Hello
    I have a 1997 Super Custom Toyota van. It has a higher roof… I measure it as approximately 2.2 metres.

    As far as I can see, your throw over tents for a Hi Ace are for the lower roofed model. Can Intenze help me please.

  17. Carole
    | Reply

    Hello
    I have a 1997 Super Custom Toyota van. It has a higher roof… I measure it as approximately 2.2 metres.

    As far as I can see, your throw over tents for a Hi Ace are for the lower roofed model. Can Intenze help me please.
    Carole

  18. tex beloe
    | Reply

    What is the best way to wash and clean the canvas I have your topagee4 band cheers tex

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